Avelo Airlines does not have a separate office at Kalamazoo/Battle Creek International Airport. Nevertheless, passengers can obtain essential services like ticketing, Avelo Airlines Kalamazoo Office check-ins, and luggage assistance via self-service kiosks in the main terminal as well as Avelo's website and mobile app. Avelo offers assistance by phone or online chat as the airport lacks a physical customer care presence. Due to its focus on providing low-cost, nonstop flights from Kalamazoo to particular destinations, the airline is a popular choice for travelers on a tight budget. Because of its quick operations and affordable costs, Avelo is an easy option for travelers leaving Southwest Michigan.