I’m Rupa, Guest Comfort & Logistics Specialist for the RAK hot air balloon adventure. From coordinating hotel transfers to ensuring baskets are clean, equipment works perfectly, and guides give clear instructions, I oversee all comfort details. While in flight, I check that guests are settled, cameras ready, and the experience flows without stress. After landing, I make sure refreshments are served and feedback is captured so your balloon sunrise remains one of your best memories.
