Passengers who experience a flight delay of over three hours with TUI may be eligible for compensation under EU regulation EC 261/2004. The compensation amount is based on the flight distance and the length of the delay. TUI Delayed Flight Compensation is available when delays are caused by issues within the airline’s control, such as operational or technical problems—not extraordinary events like extreme weather. Travelers can file a claim directly through TUI’s website, making the process straightforward and accessible.
